Access Care Southern 1300 819 200, : info@accesscare.org.au
Disability support
AccessCare is committed to supporting people under the age of 65 with disabilities who are unable to benefit from the NDIS.
We can assist with daily activities, including personal care, dressing, meal preparation, light housework and transport as required.
In some situations, we can also assist in transitioning people onto the NDIS and provide short term support during the transition. This is known as the Home and Community Care Program for Younger People (HACC PYP) and is funded by the Victorian Government and Kingston Council. www.accesscare.org.au
Anxiety Disorders Association of Victoria Phone: (03) 9853 8089 | Email adavic@adavic.org.au
Online groups (via Zoom)
- Anxiety & Depression Group (Monday and Wednesday evenings)
- Agoraphobia Group (Tuesday evenings)
Face-to-face groups
- Eastern suburbs of Melbourne
- Northern suburbs of Melbourne
- South-Eastern suburbs of Melbourne
- Western suburbs of Melbournewww.adavic.org.au/
Anxiety Recovery Centre Victoria, Our Helpline OCD & Anxiety HelpLine 03 9830 0533 or 1300 ANXIETY, 1300 269 438 The Anxiety Recovery Centre Victoria (ARCVic) is a state-wide, specialist mental health organisation, providing support, recovery and educational services to people and families living with anxiety disorders. We aim to support and equip people with knowledge and skills that will build resilience and recovery and reduce the impact of anxiety disorders. www.arcvic.com.au
Australian Centre for Grief and Bereavement – Need support? Providing everyone with the help they need, while fostering greater recognition and a deeper understanding of the grief experience, for all Australians. Address Suite 3.04, 2 Nexus Court, Mulgrave VIC
Australia 3170 Contact Phone: 1800 642 066 Email: info@grief.org.au http://www.grief.org.au/
https://bhn.org.au/
Telephone 132 246
Booking
See link below for more Better Health Network locations https://www.bhn.org.au/locations/
Our free telephone and online counselling service is open 24/7 for everyone in Australia No matter who you are, or how you’re feeling, reach out to our free counselling services for support – we’ll point you in the right direction so you can get the help you need.
Black Dog Institute, Clinic | (02) 9382 2991
We’re Australia’s only medical research institute investigating mental health across the entire lifespan. From pioneering prevention research to transforming treatment and shaping policy – discover how we’re creating better mental health for all Australians. Learn more
www.blackdoginstitute.org.au
The Bouverie Centre, La Trobe University, 8 Gardiner Street Brunswick VIC 3056
The Victorian Department of Health funds us to research the development, translation and implementation of family-sensitive, trauma informed models of practice with the ultimate goal of improving the lives of individuals and families experiencing mental health (MH) and substance use issues. Learn about us Contact us
Eating Disorders Victoria (EDV)
Not sure where to start? The EDV Hub can help.
The EDV Hub is a great first step for individuals in Victoria who are seeking information and support for eating disorders. Our knowledgeable volunteers are trained to provide personalised assistance, and will help guide you to the best support options available at EDV and beyond. Contact us today on 1300 550 236 or follow the link below.
ECHOES 0458 181 222, 0427 660 006, 16a Toorak Road, South Yarra 3141 is a peer run support group for people who experience dissociation or multiplicity. Dissociation is an entirely normal response to overwhelming trauma. It is a way of surviving something that otherwise would be unbearably painful. Support groups are held on the 1st and 3rd Wednesday of each month from 7pm to 8.30pm.
Emerging Minds develops mental health policy, interventions, in-person and online training, programs and resources in response to the needs of professionals, children and their families. We partner with family members, national and international organisations to implement evidence-based practice into the Australian context.
Email info@emergingminds.com.au
We provide free services to thousands of vulnerable Victorians every year, with the firm belief that everybody deserves every chance to turn their lives around.
First Step provides a uniquely multi-disciplinary team of GPs, psychologists, nurse practitioners, lawyers, mental health nurses, care coordinators, counsellors, along with our outpatient program ResetLife.
All for free. All from one team. All at one site. Phone us: (03) 9537 3177, Email us: info@firststep.org.au
https://www.firststep.org.au/
Griefline National Toll Free Number 1300 845 745 7 days a week, 8am to 8pm (AEST)
Our phone support sessions are secure and confidential and available to adults aged 18 years and over. Our helpline is open from 6am to midnight (Melbourne time) every day of the year.
Our goal is to ensure that you feel welcomed, connected and accepted through your experience of grief and loss. We suspend judgment to recognise and accept your suffering and unique grief experience.
Our specially trained volunteers are here for you and are ready to listen when you are ready to talk. They are skilled and compassionate and will provide you with support tools and coping strategies, while walking alongside you during this time of grief and loss.
https://griefline.org.au/
GROW 1800 558 268
Caulfield Grow Group
- Grow Centre, 707 Glen Huntly Road
Caulfield, VIC - (03) 9528 2977
- vic@grow.org.au
- Wed, Thur
Medicare Mental Health Centres and Kids Hubs can connect you with a range of mental health professionals for support, whatever your situation.
(8:30am to 5pm weekdays) for information about your local centre and other mental health and wellbeing supports in your local area. You can also browse a range of resources and services on this website to support yourself or someone you care for.
You can get help via eheadspace (our phone and online support service) or in person at a headspace centre located near you.
The Human Approach
Human Approach provides therapy and support services for people of all ages in Melbourne, regional Victoria, and beyond.
Life has its ups and downs. Everyone can use some extra assistance at times, to make sense of the next steps, understand each other and clarify the support available in the community.
Our team of social workers, art therapists and psychologists will work with you to build trust and explore together your needs and priorities. As a team, we take the time to listen, understand what matters most to you, and provide a tailored service at your pace. We will work together on themes that matter in your life.
At Human Approach we provide clarity around the life you want to create and assist you to put this in place. https://humanapproach.com.au/contact-us

Independent Mental Health Advocacy https://www.imha.vic.gov.au/
Call 1300 947 820 to speak to an advocate about your rights and for support to speak up about your assessment, treatment and recovery.
Call 1800 959 353 to hear a free recording of your rights under the Mental Health Act 2014. This phone line is available 24 hours a day.
Kids Helpline 1800 551 800 www.kidshelp.com.au/
Lifeline 13 11 14 www.lifeline.org.au/Find-Help/default.aspx
Medicare Mental Health Centres and Kids Hubs can connect you with a range of mental health professionals for support, whatever your situation. Find a location near you, or make a free call to the national phone service on 1800 595 212 (weekdays 8:30am-5:00pm, excl. public holidays). You can also browse a range of resources and services on this website to support yourself or someone you care for.
Mensline Australia 1300 789 978 – 24/7 MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime. www.mensline.org.au
Mental Health Legal Centre
We provide a free and confidential legal service to people with a lived experience of mental illness or involvement with the mental health system.
Phone Hours: Monday to Friday 9 am – 4:30 pm Phone: (03) 9629 4422
Postal Address PO Box 495, 72-82 Errol Street, North Melbourne VIC 3051
Email: mhlc@mhlc.org.au
Mental Health Foundation of Australia (Victoria) 1300 643 287 email admin@mhfa.org.au Mental Health Support Groups (MHSG) are among the best and most widely proven methods for empowering and connecting consumers, caregiver, family and friends. In these groups, participants can open up, realise they are not alone, address past unresolved issues, set new goals, learn new skills and take charge of their lives. For many people, the support group is the best environment to accomplish these changes.
https://www.mhfa.org.au/

Location Level 6, 136 Exhibition Street, Melbourne VIC 3000
Email mhvic@mhvic.org.au
Mental Health Victoria is the peak body representing a wide range of organisations that are committed to advocating for the development and funding of evidence-based public policy and research to improve the entire mental health system for the benefit of all community members.
https://www.mhvic.org.au/

Mentis Assist
Mentis Assist is one of Victoria’s primary not-for-profit, non-government, community managed mental health service providers supporting people with mental illness and psychiatric disabilities. With a 30 year history in the provision of high quality mental health support in the Southern/ Bayside/ peninsula region and more recently in the areas of Casey and Cardinia, they have supported thousands of people from all walks of life as they achieve their goals. Mentis Assist supports individuals and their families, offering a range of services including one on one outreach and in office support, service and care co-ordination, group activities, family support and a suite of training and meaningful activity options.
Mind Australia, Mind Connect 1300 286 463
https://www.mindaustralia.org.au/need-help/mind-services-in-victoria.html
We support people experiencing mental health and wellbeing concerns to find help, hope and purpose in their lives.
We provide individualised, evidence-based and recovery focussed support to more than 11,000 people experiencing mental health and wellbeing concerns in Australia every year.
We partner with health, community, and government organisations to provide holistic support and a safe environment for people experiencing mental health and wellbeing concerns to live in the community.
We have been providing mental health and wellbeing support to people, and their families, friends and carers, for more than 45 years.
Mind Family and Carer Support Services
Need some respite?
Mind offers short-term accommodation and in-home support for people with complex needs – providing time out from caring for their family and other live-in carers.
Short-stay breaks at selected locations vary from a minimum of three (3) days/nights and up to seven (7) days/nights at a time. This option includes accommodation, food, help with daily living and personal care, and support to participate in activities. Support staff are available 24/7 and level of support provided can be tailored to individual needs.
Where the family or other live-in carers are away from the home for a short period (generally up to a fortnight), in-home support is available. Staffing is matched to the person’s needs, and price is negotiable depending on what support is included.
(These services are currently only available in Victoria.)
Call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) to find out about our scheduled short-stay breaks or in-home support.
www.mindaustralia.org.au
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PANDA – Perinatal Anxiety & Depression Australia is the national lead organisation supporting and representing expecting and new parents and their families across Australia to understand and recover from perinatal anxiety and depression, a serious and potentially devastating illness that affects around 100,000 Australian families every year.
Our Helpline, 1300 726 306, operates Monday to Saturday (and public holidays) from 9am – 7:30pm Monday to Friday and 9-4pm Saturdays, AEST and is staffed by trained and experienced counsellors and volunteers.
https://panda.org.au/about/about-panda

Rainbow Door is here to help
Rainbow Door is a free, specialist helpline providing support, information and referral to all LGBTIQA+ people in Victoria, their friends, families and peers. You might just be looking for advice, or you may be needing some further support and referrals. We understand that everyone has different circumstances, and we aim to meet you where you are at, and assist you on your journey.
10am – 5pm, every day, Call: 1800 729 367, Email: support@rainbowdoor.org.au, SMS: 0480 017 246
Find out more
Sacred Heart Mission 9537 1166, 87 Grey Street, St Kilda, email info@sacredheartmission.org
We recognise that everyone’s journey is unique and we work to provide people with support that is effective and carefully tailored to their individual needs.
Our service model is organised into three service types: Engagement Hubs, Individual Planned Support and Ongoing Support. These service types work together using the approach we call the Continuum of Care (CoC), to provide a consistent relationship-based response, with the level and duration of support based on an individual’s unique needs.
Our work at Sacred Heart Mission is guided by a Trauma-Informed Care approach. This means every interaction across all our services supports a person’s recovery from trauma.
https://www.sacredheartmission.org/homeless-services-model#sthash.ZmvT7QJD.dpuf
Salvation Army 13 SALVOS (13 72 58)
https://www.salvationarmy.org.au/need-help
Need Help? The Salvation Army provides all social services without discrimination. Everyone deserves access to safe, respectful and supportive services. The Salvation Army is committed to creating environments where people feel valued, included and heard. Learn more about what you can expect from our services.
St Kilda Community Centre 9534 0777, 161 Chapel Street St Kilda
The Centre is the home of The Port Phillip Community Group, St Kilda Legal Service and Tenants Union Victoria. Help is offered with financial and debt problems, advocacy, information and support, rooming house problems, legal problems, community education, Centrelink problems, tenancy problems, no interest loans. www.ppcg.org.au
SANE Australia – Supportline 1800 187 263
SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities.
SANE offers different types and levels of support, so you can choose the supports that work for you. Choose from counselling, peer support, online groups and events, 24/7 community forums, and online information and resources.
Our Support Team can help you access SANE’s services and programs or explore alternative pathways to support. You can connect with them directly by phone on 1800 187 263 or webchat (Mon-Fri, 10am-8pm, AEST/AEDT).
Or connect with other people who understand what you’re going through 24/7 on our online community Forums at saneforums.org.
www.sane.org

Spectrum
Spectrum provides individualised treatment, consultation, support, training, resources, research and advocacy. We aim to enable people with borderline personality disorder (BPD) to lead their own meaningful and purposeful lives. We want to significantly reduce suicide rates and stigma around mental health, personality disorder and complex trauma.
https://www.spectrumbpd.com.au/
Suicide Call Back Service 1300 659 467, 24/7 provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide across Australia.
www.suicidecallbackservice.org.au
Suicide Helpline Victoria 1300 651 251 is a 24/7 telehealth service that offers free professional phone and online counselling for people living in Victoria.
www.suicideline.org.au/?gclid=COHE84PRhLECFedMpgodBXNLPw
Uniting Vic.Tas, Head Office: 130 Lonsdale Street, Melbourne VIC 3000 , (03) 9192 8100 hello@unitingvictas.org.au
Uniting Vic.Tas is the community services organisation of the Uniting Church, delivering services and programs across Victoria and Tasmania. We strive to make a difference for individuals, families and communities.
www.unitingvictas.org.au
Victorian Mental Illness Awareness Council VMIAC, 9380 3900, Building 1, 22 Aintree Street, Brunswick East 3057 VMIAC is the peak Victorian organisation for people with a lived experience of mental health or emotional challenges across all of Victoria, supporting consumers in all metro, rural and regional communities. We’re run by consumers, for consumers.
Opening Hours: 9.30AM – 4.30PM, Monday – Friday
Phone: (03) 9380 3900
Email: reception@vmiac.org.au
Mail: PO Box 59, Somerton VIC 3062
Office: Tenancy 3&4, Level 3, 80 Dorcas Street, Southbank, VIC, 3006
www.vmiac.org.au
Wellways
Call: 1300 111 400
or Email: enquiries@wellways.org
Wellways offers a wide range of individually tailored services designed to support people affected by mental health issues or disability, as well as their families, friends and carers.
ListenWell 1300 111 500
Previously known as Helpline, ListenWell is a free, confidential, peer-led warmline phone service. Where lived experience and genuine listening provide the foundation for recovery.




















