Access Care Southern 1300 653 356, 1230 Nepean Highway, Cheltenham provides services to care for people in the community. They provide practical support for people who are elderly, living with a disability, their carers and people who are homeless or at risk of homelessness. Services are available for people in the south-eastern suburbs of Melbourne, that is, the cities of Kingston, Bayside, Glen Eira, Port Phillip and Stonnington.
www.accesscare.org.au
Anxiety Disorders Association of Victoria 9853 8089 (10.30am to 4pm, Tuesday to Friday) provides community-based support, information and resources to help individuals manage anxiety and depression issues.
www.adavic.org.au/
Anxiety Recovery Centre Victoria OCD and Anxiety HelpLine 9830 0533 or 1300 269 438, is a state-wide community mental health organisation, providing self help, recovery, early intervention and educational services to people and families living with anxiety disorders. www.arcvic.com.au
Australian Borderline Personality Disorder (BPD) Foundation Ltd 8803 5588, Level 1, 37 Mollison Street, Abbotsford 3067, email admin@bpdfoundation.org.au aims to support and promote services which are high quality, accessible, timely, responsive and appropriate for the tratment and care of people with BPD, their families/carers, as well as education for clinicians and workers. For more information see bpdfoundation.org.au
Australian Centre for Grief and Bereavement The Bereavement Counselling and Support Service is located at 233 Wellington Road, Mulgrave, Victoria 3170. For further information phone (03) 9265 2100, http://www.grief.org.au/
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Black Dog Institute 02 9382 2991 is a not-for-profit, educational, research, clinical commu-oriented facility offering specialist expertise in depression and bipolar disorder.
www.blackdoginstitute.org.au
The Bouverie Centre Victoria’s Family Institute (03) 8481 4800, 8 Gardiner Street, Brunswick 3056, email bouverie.centre@latrobe.edu.au. The centre provides general family-based clinical services to families with an individual child, adolescent or adult member who is affected by serious emotional/behavioural disturbances or mental illness. www.bouverie.org.au
Children of Parents with a Mental Illness (CoPMI) 08 8367 0888 develops information for parents, their partners, carers, family and friends in support of these children. This information complements training resources developed by COPMI for professionals to support families either individually or through community services and programs.
www.copmi.net.au
Clarable supports individuals and families with complex needs to live a great life. We take a rights-based approach, informed by our lived experience of health, mental health, and disability systems. We operate from rooms in Hawthorn or Yarraville, Victoria. We also provide outreach services to clients in need across metropolitan or regional Victoria.
Call us on 1300 252 722
Email hello@clarable.com.au
https://www.clarable.com.au/
www.depressioNet.org.au Independent information, help and support for people living with depression.
Eating Disorders Victoria (EDV) 9885 6563, 1300 550 236, email edv@eatingdisorders.org.au, Level 2, Collingwood Football Club Community Centre
Cnr Lulie and Abbot Streets, Abbotsford Vic 3067
Open 9.30am – 5pm, Monday to Friday
We’re here to help. We provide Victorians with guidance and support at every stage of the journey, from discovery to recovery.
www.eatingdisorders.org.au
ECHOES 0458 181 222, 0427 660 006, 16a Toorak Road, South Yarra 3141 is a peer run support group for people who experience dissociation or multiplicity. Dissociation is an entirely normal response to overwhelming trauma. It is a way of surviving something that otherwise would be unbearably painful. Support groups are held on the 1st and 3rd Wednesday of each month from 7pm to 8.30pm.
42 Carlisle St, St Kilda VIC 3182 Phone us: (03) 9537 3177 Fax us: (03) 9537 0133 Email us: info@firststep.org.au
First Step is open during usual business hours every weekday Monday to Friday 9am-5pm First Step is a pioneer in the delivery of client focused, collaborative, team care. What does that mean? It means that we not only understand the inherent complexity of mental health and substance use disorders (SUD’s) but that for the last 20 years we have actively pursued innovative, sensible ways to effectively address the needs of this group of highly vulnerable people.
There is no ‘wrong door’ when you arrive at First Step. Regardless of the initial reason for your visit our experienced practitioners will spend time understanding your needs before assembling a specialised team around you. To learn more about any of the services offered by First Step click here. Click here to see our client brochure.
https://www.firststep.org.au/
Griefline National Toll Free Number 1300 845 745 7 days a week, 6am to midnight (AEST)
Our phone support sessions are secure and confidential and available to adults aged 18 years and over. Our helpline is open from 6am to midnight (Melbourne time) every day of the year.
Our goal is to ensure that you feel welcomed, connected and accepted through your experience of grief and loss. We suspend judgment to recognise and accept your suffering and unique grief experience.
Our specially trained volunteers are here for you and are ready to listen when you are ready to talk. They are skilled and compassionate and will provide you with support tools and coping strategies, while walking alongside you during this time of grief and loss.
https://griefline.org.au/
GROW 9528 2977, 707 Glen Huntly Road, Caulfield South 3162, vic@grow.org.au GROW is a voluntary, community based organisation. GROW meetings are run by the members themselves, according to a structured and successful format. GROW has weekly meetings of small groups of people who have experienced depression, anxiety or other mental or emotional distress. GROW meetings are held at various venues. For information about venues and times please ring 1800 558 268 or check GROW website. www.grow.net.au
GROW – Better Together is a program for carers of people with a mental illness who meet together to share experiences, gain support, increase their coping skills, knowledge and understanding through the use of the GROW Program. Details as listed above.
HeadtoHelp
Stressed out? Feeling helpless? Help is here.
HeadtoHelp supports Victorians of all ages. Take the first steps towards finding the mental health and wellbeing support that’s best for you.
https://headtohelp.org.au/
HeadToHelp has become Head to Health.
The number to call to find the best mental health support for you is still 1800 595 212. Our name has changed but it’s the same great service and support.
Click here to go to our new website headtohealthvic.org.au We’ve changed our name to align with the Australian Government’s national rollout of Head to Health.
Head to Health
If you’re trying to improve your own mental health, or support somebody else with mental health issues, Head to Health provides links to trusted Australian online and phone supports, resources and treatment options. Head to Health is a collaboration between the Australian Government Department of Health, the community, and the mental health sector.
Learn more about Head to Health
https://headtohealth.gov.au/
Headspace is the National Youth Mental Health Foundation. If you’re 12-25 years Headspace can help with – general health; mental health and counselling; education, employment and other services; alcohol and other drug services. http://headspace.org.au
Headspace centres are located at:
Elsternwick 9526 1600, 319-321 Glen Huntly Road, Elsternwick
Peterson Youth Centre 9076 0599, Corner Peterson Street and Highett Road, Highett 3190,
Bentleigh 9076 9400 Ground Floor, 973 Nepean Highway , Bentleigh 3204
Malvern (03) 9006 6550 125 High Street, Malvern 3144
headspace.enquiries@accesshc.org.au
Kids Helpline 1800 551 800 www.kidshelp.com.au/
Lifeline 13 11 14 www.lifeline.org.au/Find-Help/default.aspx
Mensline Australia 1300 789 978 – 24/7 is a national telephone support service for men with family or relationship concerns. www.mensline.org.au
Mental Health Legal Centre 03 9629 4422, PO Box 495, 72-82 Errol Street, North Melbourne Vic 8006
Telephone advice line hours are Tuesday – Friday 9am-12pm and 2pm-5pm.
We provide a free and confidential legal service to people with a lived experience of mental illness or involvement with the mental health system.
www.mhlc.org.au
Mental Health Foundation of Australia (Victoria) 1300 643 287 Mental Health Support Groups (MHSG) are among the best and most widely proven methods for empowering and connecting consumers, caregiver, family and friends. In these groups, participants can open up, realise they are not alone, address past unresolved issues, set new goals, learn new skills and take charge of their lives. For many people, the support group is the best environment to accomplish these changes.
https://www.mhfa.org.au/
Mental Health Resources
Jack Mulholland (Metroaccess Community Development Officer – Maroondah City Council) maintains an online mental health resources page and continually adds new items e.g. dNet an information site on depression. The information included is generally not locality specific so is applicable to people living in various areas.
Access the website resources here
Location Level 6, 136 Exhibition Street, Melbourne VIC 3000
Contact Us Tel: +61 (3) 9519 7000
Mental Health Victoria is the peak body representing a wide range of organisations that are committed to advocating for the development and funding of evidence-based public policy and research to improve the entire mental health system for the benefit of all community members.
https://www.mhvic.org.au/
Mentis Assist
Mentis Assist is one of Victoria’s primary not-for-profit, non-government, community managed mental health service providers supporting people with mental illness and psychiatric disabilities. With a 30 year history in the provision of high quality mental health support in the Southern/ Bayside/ peninsula region and more recently in the areas of Casey and Cardinia, they have supported thousands of people from all walks of life as they achieve their goals. Mentis Assist supports individuals and their families, offering a range of services including one on one outreach and in office support, service and care co-ordination, group activities, family support and a suite of training and meaningful activity options.
Mind Australia 1300 286 463, Carer Helpline 1300 554 660, 86-92 Mount Street, Heidelberg 3084, email info@mindaustralia.org.au
https://www.mindaustralia.org.au/need-help/mind-services-in-victoria.html
Mind offers a range of specialised psychosocial support services and therapies to help you gain better mental health and improve the quality of your life, including:
- information and advice
- housing and support solutions
- support coordination
- specialised assessments and counselling
- in home and community support
- sub-acute recovery care
- family and carer support services
- recovery retreats
Mind Family and Carer Support Services 62 Playne Street Frankston, telephone 1300 554 660
carers@mindaustralia.org.au
www.mindaustralia.org.au
Mood Disorder Support Group 9826 1422, email admin@mentalhealthvic.org.au is a program of the Mental Health Foundation of Victoria. The Mood Disorders Support Group meets every first and third Tuesday of the month from 7:30 to 9:00 pm at Mental Health House, Suite J, 450 Chapel Street, South Yarra 3141. The meetings are for anyone with a mood disorder, their family or friends are welcome to attend.
www.mentalhealthvic.org.au
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PANDA – Perinatal Anxiety & Depression Australia is the national lead organisation supporting and representing expecting and new parents and their families across Australia to understand and recover from perinatal anxiety and depression, a serious and potentially devastating illness that affects around 100,000 Australian families every year.
PANDA operates Australia’s only National Helpline that supports expecting and new parents across the country affected by perinatal mental illness. They provide two websites with crucial information and advice, including a free online Mental Health Checklist, self-screening tool for people to assess their wellbeing and seek professional support if necessary. They also strive to raise awareness and reduce stigma in the community.
PANDA National Helpline (Monday to Saturday) 1300 726 30
https://panda.org.au/about/about-panda
Rainbow Door is a free service that is here to support you. You can call, text or email us. Phone: 1800 729 367 We are a free specialist LGBTIQA+ helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family.
Find out more
Sacred Heart Mission 9537 1166, 87 Grey Street, St Kilda, email info@sacredheartmission.org
Sacred Heart Mission’s support services for individuals aims to provide an intensive, holistic approach to well being for people experiencing poverty, covering physical, spiritual and mental health issues as well as more practical everyday living concerns. The majority of these services are by referral from the Meals Program, the Resource Room or the Women’s House. These services work in conjunction with community partners to provide assistance with finding housing, developing life skills and dealing with legal issues to address the range of problems experienced by those in the cycle of poverty, homelessness and disadvantage. See more at: https://www.sacredheartmission.org/homeless-services-model#sthash.ZmvT7QJD.dpuf
Salvation Army Crisis Services 9536 7777, https://www.salvationarmy.org.au/need-help
St Kilda Community Centre 9534 0777, 161 Chapel Street St Kilda
The Centre is the home of The Port Phillip Community Group, St Kilda Legal Service and Tenants Union Victoria. Help is offered with financial and debt problems, advocacy, information and support, rooming house problems, legal problems, community education, Centrelink problems, tenancy problems, no interest loans. www.ppcg.org.au
SANE Australia 9682 5933 – Helpline 1800 187 263 SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities.
www.sane.org
Spectrum is a state-wide specialist service specialising in the treatment of personality disorders and complex trauma in Victoria. It also contributes to both international and national research and provides workforce development training nationally in the field of BPD and other personality disorders/complex trauma where high levels of functional impairment bring the consumer to the attention of specialist mental health services. Spectrum supports primary and public sector mental health services responding to referrals from General Practitioners, mental health services and other services across Victoria and interstate. Spectrum works with people aged 16-64 years and has treated people with BPD in Victoria for the past 20+ years. Spectrum works with state justice systems to deliver assessment and treatment services to individuals with BPD who are, or are at risk of, being incarcerated. https://www.spectrumbpd.com.au/
Star Health Services For referrals and intake please contact: 03 9525 1300
Star Health provides a range of flexible individual support packages and rehabilitation options including a specialised mental health employment program, creative and recreational group activities, and community integration for people living with mental illness and psychosocial disability. The service uses a recovery-oriented model of service and consumer participation is an active part of all program activities.
- Individualised and tailored support
- Wellbeing and recovery planning
- Comprehensive health needs assessment which will assist in understanding how to best meet your needs
- A diverse group program which offers personal growth and social connection
- Access to a multidisciplinary team and an extensive range of allied health services
- Support with referrals and linkages to other services
- An assigned “Recovery Practitioner” to work with you from assessment through to planning and recovery
- Professional and qualified mental health team consisting of social workers, occupational therapists, psychologist and psychiatric nurses
- Additional support to better manage those times when you’re not feeling well
- Shared care planning in consultation with you to maximise the support you have with family and other service providers
- Advocacy and support to navigate the service system
- Specialised employment, training and volunteering support
How do I access the Mental Health Program?
The Star Health Mental Program provides services to those individuals aged 16 years of age and above who have a disability or substantially reduced psychosocial functioning as a result of a psychiatric condition.
The Star Health Mental Program provides services during business hours Monday to Friday, mostly in people’s homes and communities in the Bayside area.
How much will it cost?
The Mental Health Program provides a free service.
More Information
Please contact Star Health’s Mental Intake and Triage Practitioner on (03) 9066 1425 for further information and support to access this service. We will support you to get to the right service for your needs.
http://www.starhealth.org.au/
Star Health Services – Dental Service The Dental service is available at two convenient locations – South Melbourne and Prahran. Anyone can access Dental Services at Star Health by simply calling 9525 1300 to make an appointment or click the link to Request Appointment online. http://www.starhealth.org.au/locations/
Suicide Call Back Service 1300 659 467, 24/7 provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide across Australia.
www.suicidecallbackservice.org.au
Suicide Helpline Victoria 1300 651 251, 24/7 www.suicideline.org.au/?gclid=COHE84PRhLECFedMpgodBXNLPw
UnitingCare Prahran Mission 9692 9500, 211 Chapel Street, Prahran 3181
UnitingCare provides a wide range of services for people living with a diagnosis of mental illness or living with extreme economic or social disadvantage.
Services include:
- aged care packages
- emergency relief and material aid
- employment assistance
- hearing voices programs
- individual support packages
- low cost training
- pastoral care
- service engagement supports.
https://www.unitingprahran.org.au/ourservices/#page_1
Victorian Mental Illness Awareness Council, 9380 3900, Building 1, 22 Aintree Street, Brunswick East 3057
VMIAC is the peak Victorian non-government organisation for people who have experience with a mental illness or emotional distress. VMIAC engages in a number of activities, which include information provision, advice, mutual support and self- help, individual, group and systemic advocacy, research and evaluation, and education and training.
www.vmiac.org.au
Wellways 1300 111 400 276 Heidelberg Road, Fairfield VIC 3078 enquiries@wellways.org Wellways is located across Victoria and interstate and offers a wide range of individually tailored services designed to support people affected by mental health issues or disability, as well as their families, friends and carers. Our experienced, local staff will help you take charge of your wellbeing, connect with others and participate in your community. https://www.wellways.org/
Wellways Helpline 1300 111 500 Helpline is a volunteer support and referral service that provides information to people experiencing mental health issues, as well as their family, friends and carers. We can help if you are feeling socially isolated, seeking information about mental health or services, or simply need someone to talk to. Everyone working on Helpline has a lived experience of mental health issues, whether personal, or as someone who cares for a family member or friend.
Wings of Care/Jewish Mental Health Network – Helpline 9527 4866, wingsofcare@optusnet.com.au Provides care for Jewish people with a mental illness and support for their families. www.wingsofcare.org.au/
For more information on mental health resources please click on the link below:
http://www.maroondah.vic.gov.au/Community-support-services/Health-safety-and-community-resources/Online-mental-health-resources