HeadtoHelp Support Services

Mental health

HeadtoHelp: Share the Bear

Who is HeadtoHelp for?

The HeadtoHelp service is open to Victorians of any age who may be experiencing distress or mental ill health. This includes people who have never accessed mental health services before and their family and friends. It also is for family and friends of those in aged care.

Who can refer to HeadtoHelp services?

Anyone can refer to HeadtoHelp. Support/services are accessible to everyone, at no cost. A Medicare card, ID or Mental Health Care Plan is not required. The team at HeadtoHelp intake are clinicians who use the Initial Assessment Referral Decision Support Tool (IAR-DST) to make an assessment and refer people to the appropriate type of service, with their consent.

Anyone can call HeadtoHelp central intake on ph: 1800 595 212Monday to Friday, 8.30am-5pm. HeadtoHelp services do not provide after-hours or emergency mental health advice or support.  In case of emergency, call 000.

Share the Bear! 

A friendly and relatable bear was designed to promote the HeadtoHelp service. The bear’s worries, stresses and loneliness are relatable feelings for many Victorians since the pandemic started.

Share the bear with your patients through some of these helpful resources: