Intake and Assessment Service/National Disability Insurance Scheme (NDIS)

Mental Health Community Support Services Victoria (MHCSS)
The Intake and Assessment Service has been established to improve access to information and referrals for people seeking mental health support.

How can I contact Intake Assessment in my area?

For South West, North West, Inner North, Bayside and Frankston-Mornington Peninsula
call Neami National 1300 379 462 (9am-5pm Monday to Friday)

For North, Inner East, East and South East
call EACH 1300 785 358 (9am-5pm Monday to Friday)

For Gippsland, Goulburn Valley, Grampians, Great South Coast, Hume and Loddon Mallee
call ACSO 1300 022 760 (9am-5pm Monday to Friday)

For more information:

For more information select the link below:

Fact Sheet Intake Assessment Function


Who can access the NDIS?

The NDIS is being introduced in stages, because it’s a big change and it is important to get it right and make it sustainable. Existing service users and new participants will enter the scheme progressively.

In Victoria, the NDIS will be rolled out across the state. People currently receiving support through the Victorian Government will move to the NDIS at different times depending on where they live and the type of support they receive.

You may meet the access requirements up to six months prior to the NDIS rolling out in your area.

For more information, please visit Access requirements.

Eligible clients who have the most urgent need for supports and who are on the Victorian Disability Support Register, or who are on the Early Childhood Intervention Services waitlist, will enter the scheme over the first two years of the transition. Access to a package of supports will be provided no earlier than 1 July 2016.

It is expected to take up to 12 months for eligible people with disability to enter the NDIS once roll out starts in an area. Existing Commonwealth and state-based services and supports will continue until eligible people start their plans with the NDIS.

Roll out of the NDIS in Victoria – introduction video

For more information visit: